Terms & Conditions

You must be at least 18 years old to create an account or book a session, or have a parent or legal guardian book on your behalf and sign all required documents. By using our services you represent that all information you provide is accurate, complete, and kept up to date.

T.H.T provides one-on-one personal training — including strength training, fat loss, boxing, sports performance, and conditioning coaching — at Synergy Fitness Studio — Marina, San Francisco and, where eligible, at your home. Training programs are general fitness guidance built for you individually; they are not medical advice. Our trainers are certified fitness professionals, not physicians, physical therapists, or registered dietitians.

Every new client completes a short health screening. Minor aches or stiffness are no problem. Anyone with a significant injury (something broken, or pain/limitation during movement), a cardiovascular condition, or age 70+ will be asked to confirm doctor's clearance before training.

You are solely responsible for answering the health screening honestly and completely, for consulting a physician before beginning any exercise program, and for telling us promptly if your health changes. We rely on what you tell us; withholding or misstating health information is at your own risk.

Physical exercise — including but not limited to strength training, boxing, conditioning, and the use of exercise equipment — carries inherent risks, including muscle strains, sprains, broken bones, heart-related events, and in rare cases serious injury, disability, or death. You voluntarily choose to participate with full knowledge of these risks, and you expressly assume all risks of injury or harm arising from your participation, whether occurring at the studio, at your home, or elsewhere.

To the fullest extent permitted by California law, you release, waive, and discharge T.H.T, its owner, employees, contractors, and trainers from any and all claims, demands, or causes of action arising out of or related to your participation in our services, including claims based on ordinary negligence. This release does not apply to gross negligence, willful misconduct, or any liability that cannot be waived under applicable law. Every client must also sign our liability waiver before their first session; if these Terms and the signed waiver conflict, the signed waiver controls.

You agree to indemnify and hold harmless T.H.T, its owner, employees, contractors, and trainers from any loss, liability, damage, or cost (including reasonable attorney’s fees) arising from your breach of these Terms, your violation of any law, or your failure to disclose accurate health information.

Sessions must be cancelled at least 48 hours in advance. Cancellations inside 48 hours are subject to a 60% late-cancellation fee. Your free intro session may be cancelled any time at no charge.

Session times are reserved exclusively for you. A no-show is treated the same as a cancellation inside 48 hours. We may cancel or reschedule a session due to illness, emergency, or facility closure; in that case you will not be charged and your session credit is preserved.

Packages are prepaid and valid for 6 months from the date of purchase. Any sessions left unused after 6 months expire automatically and are non-refundable. You can track your remaining sessions and expiry date anytime from your account.

Secure card payment (Stripe). Your intro session is billed after you train, not before. All payments are processed by Stripe; we never store your card number on our servers. Packages are personal to you and non-transferable. Except where required by law, refunds of unused package sessions are at our discretion.

To book a single session, you must keep a valid payment card on file. Single sessions are not charged upfront — by saving a card and booking, you authorize T.H.T to charge that card for sessions you book, attend, or cancel late (including the late-cancellation fee in the cancellation policy), after the session or cancellation. You confirm you are the authorized cardholder.

You agree that these are valid, authorized charges for services provided or reserved for you, and that you will not dispute or reverse them without first contacting us to resolve the issue. If you charge back or reverse a legitimate charge, cancel or block the card to avoid a valid charge, or otherwise refuse payment for services rendered or a session reserved on your behalf, you remain liable for the full amount owed plus any dispute or bank fees and reasonable costs of collection, including attorney’s fees where permitted by law. We keep records of your booking, your agreement to these terms, and the services provided, and we will present them to contest any improper dispute and may pursue the amounts owed through the card network’s dispute process and, where necessary, other lawful means. This does not limit your right to dispute a genuinely unauthorized or erroneous charge.

You agree to follow your trainer’s instructions and the rules of Synergy Fitness Studio — Marina, San Francisco at all times. Equipment is used at your own risk. For home visits, you are responsible for providing a safe, adequate space to train, and we may end a session that cannot be conducted safely.

We are not responsible for loss, theft, or damage to personal property brought to the studio or used during any session.

You are responsible for keeping your login credentials confidential and for all activity under your account. Tell us immediately if you suspect unauthorized use. We may suspend or terminate accounts that violate these Terms or that we reasonably believe are fraudulent.

All content on this website and all training programs, materials, and methods we provide are the property of T.H.T and are for your personal, non-commercial use only. You may not copy, resell, or redistribute them.

To the fullest extent permitted by law, T.H.T’s total liability for any claim arising out of these Terms or our services shall not exceed the amounts you paid us in the 12 months before the event giving rise to the claim, and we shall not be liable for indirect, incidental, or consequential damages. Some jurisdictions do not allow certain limitations; in those cases our liability is limited to the smallest amount permitted by law.

These Terms are governed by the laws of the State of California, and any dispute shall be resolved in the state or federal courts located in San Francisco, California. If any provision of these Terms is held invalid, the remaining provisions continue in full force and effect — the release, waiver, assumption of risk, and indemnity provisions are intended to be as broad and inclusive as California law permits. We may update these Terms from time to time; the effective date above reflects the latest version, and continued use of our services after an update constitutes acceptance.

Questions? Contact us at [email protected] or (415) 926-3363.